Completed an order on a Sunday evening. Nine days later my order was confirmed via email. Eleven days later was informed that over half my order (18 of 35) is on back order.
Following placing the order, having not received any confirmation, spoke with four different representatives who could not even identify what been had ordered yet approximate when the order would be shipped. One representative returned my phone call as requested. Could not give me any additional information. Only provided validation of an "order number".
No emails responding to my own. None whatsoever till over a week later confirming my order having the incorrect order date nine days late. After I had inquired several times on the order's status, they could not even identify items purchased. Although, they certainly new how to bill my debit card immediately. The fifth representative I spoke with, I canceled all items back ordered.
There is nothing lucky about this company. In all my business transactions online I have never experienced the incompetence, ignorance and the incoherence exhibited as I have had with this vendor.
Their pricing is awfully appealing, though service and delivery of product is down right awful. They'll lure you in then bait and switch not the least bit concerned about answering your questions or delivering what they claim to have in stock.

Very good retailer with some vevy good pricing. Free shipping over $100 I've used them once, but will be back.