
Service is just down right horrible. Just HORRIBLE. I placed an order on November 12th and received it December 1st. That's about 18 days worth of waiting. What happened was I ordered a tub of
Serious Mass, Green Mag and Casein. What happen was, someone had just placed an order for their entire stock of
Serious Mass right before me. There's no way of them telling me that it was back-ordered until it was too late. BUT, they never did. I had to e-mail them on the 17th and ask where my order was, and they were like "Oh, sorry we didn't tell you,
Serious Mass was back-ordered so we had to wait on our own shipment." I'm like WTF? You could have told me, I wouldn't have been waiting. They finally sent my order out on the 18th, and it took another 12 days to get to my house. I know back-orders are unavoidable but they didn't even bother to let me know that it was back-ordered.
Also, they didn't even give me my UPS tracking code until I asked them for it.
They told me I will get a 5% discount on all of my future orders plus a shaker and a T shirt for free.
They're trying their best to make it up to me but their service was just off putting.
Their selection, information they give on their supplements is great though. It's like supplements for dummies. Service however, was bad for my first experience.